Building Lean Leaders, A Webinar Series

Virginia Mason Institute is proud to provide a no cost webinar series that highlights lean concepts applied in health care. Webinars are hosted by our esteemed faculty.

Our experts have more than 250 years of combined experience in implementing and sustaining lean methods in a variety of health care settings including operational leadership and management, quality and patient safety, physician practice and leadership, and nursing clinical practice and leadership.

Capturing value in patient voices and perspectives

July 20, 2017, 11 a.m. ET
Presenter: Ellen Noel

Engaging the patient voice is key to establishing a patient and family-centered health care environment. When health care teams are empowered to create partnership opportunities with patients and families they improve and transform the delivery of care.

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