Enrich your skills in a world-class learning environment

Regional training extends geographic accessibility to health care professionals seeking intensive coaching, interactive skills-building, and training on the management methods and solutions-driven tools tested and proven at Virginia Mason. Attendees experience the unique advantage of being immersed in the premier classroom for health care improvement alongside other health care industry leaders and professionals. Participants come away ready and able to apply new skills in their own environment.

Enrich your skills in a world-class learning environment

Regional training extends geographic accessibility to health care professionals seeking intensive coaching, interactive skills-building, and training on the management methods and solutions-driven tools tested and proven at Virginia Mason. Attendees experience the unique advantage of being immersed in the premier classroom for health care improvement alongside other health care industry leaders and professionals. Participants come away ready and able to apply new skills in their own environment.


June 6 – 8, 2018

Chicago, IL, United States
Summit Chicago
205 N. Michigan Avenue, 10th Floor
Chicago, Illinois 60601

Training session offered:

  • Optimizing Flow in the Ambulatory Setting

August 15 – 17, 2018

Philadelphia, PA, United States
Loews Philadelphia Hotel
1200 Market St.
Philadelphia, Pennsylvania 19107

Training sessions offered:

  • Foundations of Lean in Health Care
  • Optimizing Flow in the Ambulatory Setting

October 2 – 4, 2018

Seattle, WA, United States
Virginia Mason Institute
1100 Olive Way, Suite 150
Seattle, WA 98101

Training sessions offered:

  • Foundations of Lean in Health Care
  • Optimizing Flow in the Ambulatory Setting

Grow your network of professional peers

During interactive exercises in the classroom and at social networking opportunities provided outside of class, participants can share their stories, challenges, ideas and insights. A hosted cocktail reception is held following the first day of each session to give participants the opportunity to expand their network and become better acquainted with the other health care professionals in their session.

Grow your network of professional peers

During interactive exercises in the classroom and at social networking opportunities provided outside of class, participants can share their stories, challenges, ideas and insights. A hosted cocktail reception is held following the first day of each session to give participants the opportunity to expand their network and become better acquainted with the other health care professionals in their session.

Learn more about the training sessions

Foundations of Lean in Health Care

This training session shows participants how to apply lean tools and methods in their practices to drive improvements that create value, eliminate waste and reduce staff’s burden of work — all in pursuit of the perfect patient experience.

Foster a culture of continuous improvement

Senior leaders, middle managers, frontline staff and others in clinical and administrative settings will learn how to drive improvements that create value, eliminate waste and reduce staff’s burden of work. Participants will build observation skills through physical and virtual experiences, demonstrate a basic ability to apply lean tools and methods to a process, and describe the importance of thinking and acting in a lean framework.

Develop value-creating processes and services to improve patient care

  • Learn the fundamental principles of lean, essential lean terminology and key concepts
  • Build observation skills and gain experience applying lean tools to real-life processes
  • Learn how to identify and document waste, separate value-added from non-value-added activities and apply basic lean
    counter-measures to improve flow
  • Discover techniques to engage and empower your leaders and frontline staff to drive improvement
  • Improve the way ideas and standards are communicated and made visual in your work environment
  • Inspire teams to identify root causes and continuously optimize processes

Align your organization around a patient-centered approach

Lean can be powerful when implemented as a management method in a health care organization. Through a lean framework leaders can promote better stewardship of resources and provide improved care, faster, and more affordably, to patients. Lean training offers the fundamental ideas and tools that are key to propelling an organization forward on their journey to excellence.

Accreditation Statement

The Virginia Mason Medical Center is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

Credit Designation

  • Virginia Mason Medical Center designates this live activity for a maximum of 21.5 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
  • Virginia Mason Medical Center is a provider of continuing education contact hours. Provider is approved by the California Board of Registered Nursing, Provider #CEP15905 for 21.5 continuing education contact hours.

Optimizing Flow in Health Care

Designed for teams of two or more from a single organization, this interactive training session shows participants how to create continuous flow in the ambulatory care setting. Participants learn to identify wasteful work, use standard lean tools to deconstruct and redefine work, increase quality and overcome implementation obstacles.

Objectives

Teams consisting of health care providers, leaders, and clinical team members are empowered to improve flow by learning to reduce wait times, increase quality, and remove non-value-added activities from their day. Through the development of effective standard practices, participants learn to foster a high-functioning team environment, improve economic performance, and ultimately, improve both patient and staff satisfaction.

Components

  • Participate in interactive exercises to understand flow in an ambulatory care setting
  • Use lean health care tools to assess participants’ practices
  • Gain key insights to designing best practices and implementing lean processes to create continuous flow
  • Engage your team to perform tasks more efficiently, in flow, and deliver care at the exact right moment

Deliverables

Virginia Mason Institute’s highly-coordinated approach is designed to ensure each task performed by each team member adds value to the patient experience. Participants will gain a new vision of flow and the tools to balance workloads, improve skill-task alignment, facilitate coordination across a health care team, and deliver higher-quality patient care.

Accreditation Statement

The Virginia Mason Medical Center is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

Credit Designation (on-site)

  • Virginia Mason Medical Center designates this live activity for a maximum of 21.25 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
  • Virginia Mason Medical Center is a provider of continuing education contact hours. Provider is approved by the California Board of Registered Nursing, Provider #CEP15905 for 21.25 continuing education contact hours.

Credit Designation (off-site)

  • Virginia Mason Medical Center designates this live activity for a maximum of 19.25 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
  • Virginia Mason Medical Center is a provider of continuing education contact hours. Provider is approved by the California Board of Registered Nursing, Provider #CEP15905 for 19.25 continuing education contact hours.

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