Gain the competitive edge in implementing and accelerating the benefits of value-based care

Attendees, through the lens of the complex spinal surgery team at Virginia Mason, will learn the breakthrough methods used to reduce surgery complication rates by 36 percent, and gain the tools to position their own organizations to add value, engage patients, and deliver better outcomes.


October 23-24, 2019*
*Plus optional morning
tours, Friday, October 25


Motif Seattle 
Seattle, Washington

Disruptive Innovation in Health Care Delivery

Looking at team-based approaches to medicine, industry experts and health care leaders will address critical industry challenges, including;

  • Establishing appropriateness of care criteria
  • Optimizing patient flow through better process management
  • Engaging the entire care team to make decisions and empower all care providers
  • Assisting providers in adopting standard work to improve patient safety and eliminate provider variability

Health care leaders will gain the knowledge and tools needed to compete in the new world of value and reliability to improve their bottom line. Attendees will learn the approach, methods and tools employed by the Virginia Mason Seattle Spine Team in reducing overall complex spinal surgery complication rates by 36 percent, and how the same learning may be applied to other clinical areas.

Program Overview
(Subject to change)

Download Agenda

Day 1
Wednesday, October 23, 2019

8:00 a.m. – 5:00 p.m. 

  • Approaching spine care with a system-wide management method
  • Virginia Mason’s story of putting complex spine surgeries on hold to investigate and resolve patient safety concerns
  • The necessity of a proactive safety response system for improving quality and patient safety
  • Panel Discussion: How physicians and executives can engage together in patient safety
  • Defining patient appropriateness and improving outcomes

5:00 p.m. – 6:30 p.m. 

  • Welcome Reception

Day 2
Thursday, October 24, 2019

8:00 a.m. – 4:30 p.m. 

  • Improving the efficiency of surgical procedures
  • Building a wheelhouse for sustained improvement
  • Transferability of the model to other organizations
  • Panel Discussion: Building multidisciplinary care teams – How to engage team members in collaborative decision making and improvement work
  • Creating a path towards excellence

Day 3 (Limited Availability)
Friday, October 25, 2019

8:00 a.m. – 2:00 p.m. 

  • Optional morning tours specifically designed for Symposium attendees – more details coming soon!
  • Opportunity to attend our Virginia Mason Production System Report-Out, our weekly presentation of improvement activities

Who Should Attend

This symposium is meant for health care leaders and quality safety experts with titles including but not limited to:

  • Chief Executive Officer
  • Chief Financial Officer
  • VP of Strategy/Business Development
  • VP of Process Improvement
  • Chief Nursing Officer
  • Chief Quality Improvement Officer
  • Chief Medical Officer
  • Perioperative Vice-President
  • Quality Department Vice-President
  • Department Chair
  • Physician

The Symposium Experience

Join a distinguished group of fellow health care leaders and quality and safety experts for a unique experience where you’ll learn proven methodologies to improve the quality, safety and cost of health care. You will have the opportunity to engage with industry experts, participate in guided discussions, and begin developing new skills.

Through focused panel discussions, keynote lectures, networking with industry peers, and optional customized tours, you’ll come away inspired and ready to make improvements that produce better patient outcomes.

Featured Keynote Speakers

Gary Kaplan, MD
Chairman and CEO, Virginia Mason Health System

Rajiv Sethi, MD
Director, Neuroscience Institute at Virginia Mason

Speakers and Panelists
(Final list in progress)

  • Henry Otero, MD, Executive and Transformation Sensei, Virginia Mason Institute
  • Stephen Rupp, MD, Emeritus Anesthesiologist, Virginia Mason Health System
  • Charleen Tachibana, DNP, RN, FAAN, Senior Vice President and Chief Nursing Officer, Virginia Mason Health System
  • Denise Dubuque, MHA, RN, Vice President Patient Care Services, Virginia Mason Medical Center
  • Katerie Chapman, MHA, Senior Vice President and Hospital Administrator, Virginia Mason Medical Center
  • Michael Glenn, MD, FACS, Chief Medical Officer, Virginia Mason Health System
  • Andrew Friedman, MD, Physician, Virginia Mason Medical Center
  • Jean-Christophe Leveque, MD, Neurosurgeon, Virginia Mason Medical Center
  • Farrokh Farrokhi, MD, Neurosurgeon, Virginia Mason Medical Center
  • Karen McHenry, Director, Neuroscience Institute, Virginia Mason Medical Center
  • Krista Christensen, Administrative Director, Orthopedics and Neuroscience Institute, Virginia Mason Medical Center
  • James Sanders, MD, Professor of Orthopaedics and Pediatrics, University of Rochester, Golisano Children’s Hospital at Strong

“Attending this event will help health care executives and clinicians, or those charged with developing service lines, determine which strategies they need to place locally at their own institutions to deliver better outcomes and provide more of an enhanced product and guarantee for the work they are doing, and to engage their physicians to transform this space. This symposium will give health care leaders the tools to start the journey themselves.”

– Rajiv Sethi, MD, Virginia Mason


Regular Rate: $2000 per participant

Group Rate: $1350 per participant in groups of 3 or more

Reserve your seat at the symposium