Realize the full potential of a new health care space

From the moment an organization determines a need for a new space, to the time the facility is fully built and delivering services, Health Care Facility Design and Flow can help to refine objectives, align visions, and optimize flow in the design or use of a health care facility.


August 17, 2017


11:00 a.m. ET


Chris Backous, MHA


In this webinar, you will learn how to better inform a future vision for a new facility by aligning visions, eliminating waste, and optimizing flow. Clarity around how to anticipate spatial needs, interdepartmental coordination and flexibility for feature growth will be covered, as well, so that when the team moves into their finished space, it is truly serving their needs and they can realize the full value of the space.

Transformation sensei, Chris Backous, will share his extensive knowledge of health care facility design, flow, and experience working with health care leaders, architects, planners and general contractors around the world to design and redesign health care facilities that are optimized for efficiency, cost-effectiveness, quality care, and staff and patient satisfaction.

Who should attend?

This webinar is open to the public. Executive leaders, directors and frontline supervisors, architects, facilities planners, and builders will benefit from this discussion, in particular.

By the end of the webinar, participants will

  • Learn how optimizing the flow and design of health care facilities reduces waste, generates meaningful cost savings, and ensures that the resulting space supports and enhances the experience of the patients and staff who utilize it.
  • Discover ways to engage frontline staff and leaders as co-designers of their new facility in order to capture in better detail the goals and needs of the team who will deliver patient care in the new environment.
  • Gain insight to how implementing lean design and flow principles can positively impact the bottom line, by increasing revenue and generating significant cost-savings.

Submit your health care facility design and flow questions!

Chris Backous, MHA, is a transformation sensei at Virginia Mason Institute. He leads improvement activities, workshops and training for health care leaders and providers worldwide. By embedding innovative methods into the lean concepts he teaches, he works with clients to unlock the revolutionary thinking necessary to transform health care. In his 3P projects at client sites, he works with health care leaders, architects, medical planners and general contractors to design or redesign ambulatory surgery centers, emergency departments, inpatient and outpatient care environments, urgent care centers, labor and delivery facilities, cancer care facilities and patient safety programs. Prior to joining Virginia Mason Institute, Chris led the integration of lean methods into the design of Virginia Mason’s 350,000-square-foot hospital addition, the first environment of its kind to be built from the ground up using the Virginia Mason Production System. He also led numerous improvement events using lean tools and methods to improve health care processes. Chris is certified in the Virginia Mason Production System® and 3P (Production, Preparation, Process) facilitation.

Health Care Facility Design and Flow

Inform your new health care facility with meaningful design choices that will increase efficiency.

Learn more