Address the flow in your organization

Learn how flow can improve the quality, value, and delivery of health care in your health care environment by alleviating the burden of waste and inefficient processes.

The inability to routinely align provider capacity with patient demand for services results in both system stress and widespread waste and inefficiency.

Long wait times, lack of access, patient and physician dissatisfaction, delayed care, cancellations and underutilization of existing resources all can be attributed to poor patient flow.

Video | Optimizing Patient Flow Through Team-Based Care

Health systems often struggle due to stress caused by the complex challenges of poor patient flow, including bottlenecks and long wait times, reduced access to care, crisis levels of provider burnout, government mandates, and trouble adopting new payment models.

Access to Care

Remove barriers to the timely and efficient delivery of patient-centered care to improve access, increase throughput, and deliver higher quality and safer care.

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Access to Care

Remove barriers to the timely and efficient delivery of patient-centered care to improve access, increase throughput, and deliver higher quality and safer care.

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“Greater cost and time efficiency means greater joy in the workplace for staff and higher quality care for patients.”

– Theresa Amerson, Head of Primary Care,
WakeMed Health and Hospitals

“Greater cost and time efficiency means greater joy in the workplace for staff and higher quality care for patients.”

– Theresa Amerson, Head of Primary Care,
WakeMed Health and Hospitals

Provider Burnout

Cultivate greater joy in the health care workplace by applying the concepts of flow to optimize team-based care. Flow improves team coordination and communication, increases efficiency and performance, and gives valuable time back to staff to do what they love most – put patients first.

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Provider Burnout

Cultivate greater joy in the health care workplace by applying the concepts of flow to optimize team-based care. Flow improves team coordination and communication, increases efficiency and performance, and gives valuable time back to staff to do what they love most – put patients first.

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Optimizing Facility Performance

Implementing the concepts of flow into the design of a new or existing health care space reduces waste, delivers greater efficiency and cost benefits, improves staff coordination, optimizes the patient experience, and seamlessly adapts to changing needs over time.

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Optimizing Facility Performance

Implementing the concepts of flow into the design of a new or existing health care space reduces waste, delivers greater efficiency and cost benefits, improves staff coordination, optimizes the patient experience, and seamlessly adapts to changing needs over time.

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Optimizing Flow in Health Care

Establishing continuous flow in health care eliminates waste, streamlines processes, and improves care delivery reaction time. Learn more about how this highly-coordinated team approach can optimize the patient experience and overall efficiency at your organization.

Optimizing Flow in Health Care

Establishing continuous flow in health care eliminates waste, streamlines processes, and improves care delivery reaction time. Learn more about how this highly-coordinated team approach can optimize the patient experience and overall efficiency at your organization.

Flow in the Ambulatory Setting

Learn to create continuous flow in your ambulatory,
or outpatient, care setting. From registration to updating medical charts, your team can redefine the work of your clinic or practice group to improve quality and efficiency.
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Flow in the Acute Setting

Learn to create continuous flow in your acute,
or inpatient, care setting. Implement a lean method to
support and improve your team’s work, from the nurses’
station to the bedside.
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“If people are in flow production of indirect care and reducing their costs, any group of primary care doctors can make a positive margin.”

Kim Pittenger, MD, Virginia Mason, Adult Primary Care
Transforming Health Care (CRC Press)

Optimizing flow contributes to the bottom line

Margin for a family practice group of 5 providers at Virginia Mason the year before flow was introduced

-$301,000

Margin for a family practice group of 5 providers at Virginia Mason two years after flow was implemented

$112,000


Learn more about flow from our knowledge base

Read articles from our experts on the flows of medicine, optimizing flow within a health care setting, and how to deliver exactly the right care in the exact right moment.

Learn more

Learn more about flow from our knowledge base

Read articles from our experts on the flows of medicine, optimizing flow within a health care setting, and how to deliver exactly the right care in the exact right moment.

Learn more

Apply flow concepts to your unique setting

Engage your team to perform more efficiently through the seamlessly coordinated team approach of flow.

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