Cathie Furman, MHA, RN, is an executive faculty member at Virginia Mason Institute. In her work in Seattle and worldwide, she helps health care executives and leaders understand how a lean method such as the Virginia Mason Production System can dramatically improve safety and quality.
Prior to joining Virginia Mason Institute, Cathie was one of the executives who took Virginia Mason’s first trip to Japan to learn the benefits of using lean tools and a lean management system. After the trip, she and her executive colleagues led the initiative to adopt the Toyota Production System to health care. She also created and implemented the Patient Safety Alert SystemTM, a groundbreaking method to engage all employees to report any incident or situation that could cause harm to a patient.
Cathie is certified in the Virginia Mason Production System®.