Cindy Jo Allen, MBA, RN, is an executive sensei and the innovation and design manager at Virginia Mason Institute. In her role as an executive sensei, she coaches executive teams on the strategic oversight of organizational transformation.
Prior to joining Virginia Mason Institute, Cindy Jo coached leaders on using lean methods as the foundation of daily management and strategic planning. As a member of the Virginia Mason Kaizen Promotion Office (KPO), she was integral in the development of the surgical services model lines and in the design of how multidisciplinary guiding teams use the management method to achieve organizational goals. Prior to her role in the KPO, Cindy Jo was a clinical leader who used the lean methods and tools of the Virginia Mason Production System in facilities design and managing patient flow. She also developed the unique perspective of how lean tools can accelerate the transformation of clinical research into innovations in clinical practice.
Cindy Jo is certified in the Virginia Mason Production System® and experience-based design.