Erica Cumbee, MPA, is a faculty member at Virginia Mason Institute. In Seattle and at client sites, she trains clients from all over the world to use lean tools and methods and helps them develop operational leadership, ensure adherence to lean principles and embed lean management methodology into health care cultures.

Prior to joining Virginia Mason Institute, she led operations in patient financial and support services, developed health care curriculum for training, and coached leaders and staff through lean training and certification.

Erica is certified in the Virginia Mason Production System®, experience-based design (EBD), training within industry (TWI) and focus group leadership.