Gordon Sansaver, MBA, is the director of administration at Virginia Mason Institute. He provides oversight of business development, product and service development, and operations. He also leads team members to construct and implement strategies and design programs that best serve health care clients worldwide. Since joining the institute he has delivered education and training services to health care clients to help them eliminate defects, reduce waste and focus all their health care processes on the patient.

Prior to joining the institute, he led numerous kaizen events, including Rapid Process Improvement Workshops (RPIWs), across all areas of Virginia Mason in areas such as primary and specialty ambulatory care, inpatient care, emergency care, human resources and finance.

Gordon is certified in the Virginia Mason Production System®.