Rosemary King, MHA, RN, is a transformation sensei at Virginia Mason Institute. Her strong passion for delivering extraordinary patient experiences, teaching lean processes and developing staff capabilities is key to her success in educating health care leaders from around the world.
Prior to her work at Virginia Mason Institute, Rosemary was a founding member of Virginia Mason’s Kaizen Promotion Office (KPO), where she worked with leaders and staff throughout the organization to create a system of continuous improvement in which each team’s improvement gains could be sustained. She also managed and provided clinical expertise within perioperative services.
Rosemary is a Kaizen Fellow graduate and is certified in the Virginia Mason Production System®.