Sarah Patterson, MHA, FACMPE, is the executive director of Virginia Mason Institute. In addition, Sarah is an executive sensei who coaches executive teams worldwide to lead lean implementation and transform health care.
Sarah has been a member of the leadership team at Virginia Mason Medical Center for over 30 years, most recently serving as the executive vice president and chief operating officer. She helped Virginia Mason establish its own lean production system to eliminate waste and improve quality and patient safety, and has been on seven study missions to Japan. She has held responsibility for all operations of the clinic and hospital along with the kaizen promotion office, human resources, quality and compliance, facilities and pharmaceutical services.
Sarah has had a long career as a health care executive and brings deep knowledge of the challenges and opportunities in the ever-changing health care landscape. Sarah is an expert at teaching, coaching and applying lean processes and techniques. She is certified in the Virginia Mason Production System®.