Assess your safety culture

Receive an in-depth assessment of your organization’s safety culture and opportunities to implement innovative safety measures to address quality and safety challenges, and drive lasting improvements for the future of patient care.

Patient experience

Patient stories have a profound impact on medicine – invite patient perspectives into your organization to inspire and direct a patient-centered approach.

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Patient experience

Patient stories have a profound impact on medicine – invite patient perspectives into your organization to inspire and direct a patient-centered approach.

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Prioritizing patient safety

Inspire a culture that embraces critical moments of truth as catalysts for improvement, and demonstrates an unwavering commitment to the safety and experience of your patients.

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Prioritizing patient safety

Inspire a culture that embraces critical moments of truth as catalysts for improvement, and demonstrates an unwavering commitment to the safety and experience of your patients.

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Quality improvement

Start advancing your quality improvement goals today. By implementing new tools and methods, as well as learning how to improve existing processes, your health care team can prevent future quality and safety issues.

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Quality improvement

Start advancing your quality improvement goals today. By implementing new tools and methods, as well as learning how to improve existing processes, your health care team can prevent future quality and safety issues.

Learn more

Explore training opportunities and events

Experience the unique advantage of being immersed in the premier classroom for health care improvement alongside other health care industry leaders and professionals. Enjoy the opportunity to expand your network and become better acquainted with the other health care professionals. Come away ready and able to apply new skills in your own organization.

Explore training opportunities and events

Experience the unique advantage of being immersed in the premier classroom for health care improvement alongside other health care industry leaders and professionals. Enjoy the opportunity to expand your network and become better acquainted with the other health care professionals. Come away ready and able to apply new skills in your own organization.

Learning From Medical Mistakes

Develop your leadership team’s ability to embrace and demonstrate a safety culture, promote organizational learning after a medical mistake occurs, and create an action plan for meaningful change.
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Using Patient Experience to Drive Improvement

Learn to direct quality improvement work by identifying the emotional touch-points that influence patient experience, and practice experience-based design methods to guide process improvement.
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Eliminating Preventable Patient Harm

Learn to strategically identify, address and eliminate preventable patient harm in your organization and engage staff in implementing continuous safety improvements.
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Discover insights from our experts on our knowledge base

Read articles, listen to past webinars and find answers to your questions on health care improvement strategies from our sensei and Virginia Mason experts.

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Discover insights from our experts on our knowledge base

Read articles, listen to past webinars and find answers to your questions on health care improvement strategies from our sensei and Virginia Mason experts.

Learn more

Zero-defect health care is possible

Discover how to build a culture of safety.

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