Upcoming Dates

  • April 25-27, 2017
  • June 21-23, 2017

$3,000 per participant*

Description

This workshop shows participants how to apply lean tools and methods in their day-to-day business to drive improvements that create value, eliminate waste and reduce staff’s burden of work — all in pursuit of the perfect patient experience.

*Please contact us for details about pricing for training delivered at your organization.

Credits or Certifications

  • CME: 21.75 AMA PRA Category 1 Credits™

  • CNE: 24.9 continuing education contact hours

  • Virginia Mason Institute Certificate of Completion

Time Commitment

3 days

Location

Objectives

Senior leaders, middle managers, frontline staff and others in clinical and administrative settings will learn how to drive improvements that create value, eliminate waste and reduce staff’s burden of work. Participants will build observation skills through physical and virtual experiences, demonstrate a basic ability to apply lean tools and methods to a process, and describe the importance of thinking and acting in a lean framework.

Components

  • Basic training in the methods and tools of a lean management system
  • Hands-on exercises using Virginia Mason’s lean tools
  • The practice of observation skills at Virginia Mason
  • An analysis of how Virginia Mason has successfully applied lean to health care

Deliverables

Participants will leave the training with new observation skills, the ability to apply lean tools and methods to a health care process, and an understanding of the importance of thinking and acting in a lean framework.

Accreditation Statement

Virginia Mason Medical Center is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

Credit Designation

  • Virginia Mason Medical Center designates this live activity for a maximum of 21.75 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
  • Virginia Mason Medical Center is a provider of continuing education contact hours. Provider is approved by the California Board of Registered Nursing, Provider #CEP15905 for 24.9 continuing education contact hours.