Improve processes in real time at a Virginia Mason clinical setting.

$6,000 per participant (maximum of 1 participant per RPIW)

Description

A participant joins a Virginia Mason health care team for five days to actively participate in lean improvement work and identify potential applications to improve patient safety, quality and efficiency at their own organization.

What is a Rapid Process Improvement Workshop (RPIW)?

An RPIW is a five-day workshop focused on a particular process in which the people who do the work are empowered to eliminate waste and reduce the burden of work. It is designed around the Plan-Do-Study-Act (PDSA) method.

Credits or Certifications

  • Virginia Mason Institute Certificate of Completion

Time Commitment

5 days

Location

  • Virginia Mason Institute in Seattle, Washington

Objectives

Through active involvement in a Virginia Mason RPIW (Rapid Process Improvement Workshop), the participant will learn to eliminate waste, reduce the burden of work on staff members and improve patient satisfaction.

Components

  • Collaborating in extensive idea generation
  • Conducting effective observations
  • Participating in hands-on simulations and testing during Plan-Do-Study-Act (PDSA) cycles
  • Working with an expert lean coach to enhance the learning experience

Deliverables

The participant will leave the workshop with experience empowering and engaging staff, skill in removing waste, and an understanding of how ongoing lean work will improve patient and staff satisfaction.