Empowering Health Care Organizations to Succeed in Organizational Change

At Virginia Mason Institute, we’re mobilizing health care organizations around the world to adopt a proven, patient-centered management method to dramatically improve quality, safety and efficiency. As Gary S. Kaplan, MD, Virginia Mason’s chairman and chief executive officer, explains, our goal is to build opportunities to help health care leaders worldwide learn how to provide better care for their patients every day. Virginia Mason Institute’s lean health care experts provide coaching and education — enabling executives to lead culture change and engaging leaders and staff to create, test and implement solutions that address their organization’s most critical problems.

Stay Committed to Continuous Improvement!

In keeping with our mission to relentlessly pursue the improvement of patient safety, patient experience, and the quality, cost and delivery of health care, we regularly update our knowledge base with useful lean resources for health care leaders around the world.

Sign up for our emails to learn how lean methods are improving patient care every day.


How Does Culture Affect Improvement?

Discover the elements of an effective, patient-centered health care transformation.

Learn the 5 Steps