Organizations worldwide turn to us

when they need to accelerate healthcare improvement, elevate patient experience, boost quality and safety, and sustain excellence long-term.

when they need to accelerate healthcare improvement, elevate patient experience, boost quality and safety, and sustain excellence long-term.

Solutions by role

We work shoulder-to-shoulder with clients to inspire their leaders and empower staff. Our customizable solutions can be applied at every level of your organization, from the C-suite to the front line.

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Healthcare Executives and Senior Leaders

Our services can help you drive change, improve quality and safety, and inspire an engaged workforce.

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Physicians and Clinical Staff

Empower staff by improving workflow, streamlining administration and prioritizing patients.

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Non-Healthcare Leaders

Create a culture of continuous improvement, innovation and sustainable excellence.

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How we help our clients

We offer a broad suite of services to help clients create and sustain a continuous improvement culture. Whether you need a one-day workshop to address a specific care delivery problem, or a trusted advisor to help you transform your organization, our experts can help.

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Featured Virtual Training

Advanced Process Improvement Training  

This 11-session intensive certificate program uses experiential, hands-on learning techniques to guide participants in practicing process improvement knowledge and skills.

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Improving Flow in the Ambulatory Setting  

Our most popular training experience is now virtual. Develop your expertise in how to improve access and throughput by understanding and evaluating the flows of medicine.

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Featured White Paper

Better Never Stops: The Road to Real Results

The COVID-19 pandemic has emphasized numerous challenges in healthcare, from reducing staff burnout to increasing patient access and health equity. Sustainable solutions to these challenges require operational changes to how people work combined with cultural changes to how organizations embody their values.

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Ready to learn how we can help your organization?

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