About

World-class experts. Proven methods.

What sets us apart?

We were founded on the integrated healthcare management and quality improvement system developed and applied by Virginia Mason Health System.

Our close ties to the health system give us an unparalleled depth and breadth of expertise. By working with us, you will learn from world-renowned healthcare improvement experts who have trained and coached executives in over 25 countries. We are seasoned transformation experts, working hand-in-hand with clients to solve their most pressing challenges.

Vision

To be the primary resource and inspiration for those who seek to transform healthcare

Mission

To relentlessly pursue the improvement of patient safety, patient experience, and the quality, cost and delivery of healthcare

Values

Transparency • Respect • Humility • 
Commitment • Confidence

Our Approach

Our proven method can help you sustain change.

When most people think of healthcare innovation, they think technology. We think people. Our unique approach helps healthcare organizations sustain improvement capabilities and infrastructure.

Client Success

Proven results

Our client success spans organizations around the globe including top medical centers, large academic hospitals, Federally Qualified Health Centers, and more.

“I knew Virginia Mason Institute could help us transform our system, and start to think differently about how we provide care.”

—Chief Executive Officer, U.S. West Coast based Federally Qualified Health System

The key to the VM programme is that it provides the impetus, the fulcrum point and the levers for self-managed improvement.  The people I met fizzed with enthusiasm and told genuine stories of how they are enabled and empowered to move forward. Go and see for yourself.  It’s eye-opening and jaw dropping…

—U.K. based journalist reporting on National Health System

It’s just different with Virginia Mason Institute. It is different because of the fact that they are a healthcare organization and transforming healthcare is part of their mission as a healthcare system.

—Vice President Performance Excellence, U.S.  Midwest based Academic Medical System

View case studies

Who we are

When it comes to transforming organizations, our experts are world-class.

We work shoulder-to-shoulder with clients, inspiring leaders and empowering staff. We are dedicated to instilling the knowledge and resources that come from over 300 years of combined healthcare continuous improvement experience. Meet our team of experts and find out why we are so sure that you won’t find a stronger team to guide you to successful outcomes within your organization.

Meet our team

Partner with us and spark improvement

Solutions for you  

Finding where to start can be the most daunting task. Our solutions can point you in the right direction to begin or accelerate your continuous improvement work.

Learn more

Services we provide  

Training, coaching and customized solutions, find it all here. If your just getting started with us or have been to some of our training workshops already, our suite of services can meet your needs. View all our service offerings.

Learn more

In the news

Read media coverage of the institute and our team, clients and partners.

Connect with our experts to get started.