|Our long-term, sustainable management approach builds its momentum over time as individuals and teams work to achieve small, incremental changes in processes to reach organizational goals.|
Symposium 2019: Creating Greater Value and Reliability in Health Care
Join us October 23–24 for immersive sessions and networking opportunities focused on how you can create greater organizational value and reliability.Learn more
Inspiring a better future for health care
Our accomplished team of experts provide lean training, rigorous coaching, and solution-based services to health care professionals, executive leaders, and organizations worldwide. We deliver training that inspires, guides and equips professionals to optimize their performance potential and start making lasting organizational improvements, right away.
“Every organization is different, but in the end we all want to provide the perfect patient experience. Our services can help you reach your goals, whether it’s through focused coaching or large-scale organizational transformation.”
—Sarah Patterson, Virginia Mason Institute Executive Director
How we help
|Improving the flow of care is essential to addressing the top problems currently facing hospitals and clinics today, including patient access, provider burnout, and the quality of care delivered.|
Quality and Safety
|Our quality and safety services are designed to empower your health care team to develop and champion standardized protocols that can dramatically improve patient outcomes.|
Explore training opportunities and events
Experience the unique advantage of being immersed in the premier classroom for health care improvement alongside other health care industry leaders and professionals. Enjoy the opportunity to expand your network, share ideas and experiences with peers, and interactively problem-solve pressing issues with our experts. Come away ready and able to apply new tools in your own setting.
Join us in London
Accessing our best-in-class team of experts is now even easier. Our new London, United Kingdom office will offer the same training, coaching, facilitation and education services that health care professionals, executive leaders and organisations around the world know and trust.
Leading the world in health care improvement
Our experts have more than 250 years of combined experience in implementing and sustaining the management tools and methods to improve operational leadership, management effectiveness, physician practice and leadership, and nursing clinical practice and leadership, and the quality safety of care delivered.See our experts
Read our featured insights
|36-Clinic Federally Qualified Health Center Saves $600K Annually Improving Patient Flow|
Learn how our Jumpstart training program gave a voice to front line leaders and empowered staff – all while saving the health center 600K annually.
|What Is Lean Health Care?|
Lean health care is the practice of continuous improvement and waste elimination that increases the quality, safety and efficiency of patient care.
|The Flows of Medicine|
Proper flow in health care produces more predictable and reliable processes that lead to better patient experiences and outcomes.
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Speak to our accomplished experts
We can help you achieve and sustain your organizational improvement goals.