|Learn the concepts and skills essential to lean management and how to implement a culture of continuous improvement in your organization. This long-term, sustainable management approach builds its momentum over time as individuals and teams work to achieve small, incremental changes in processes to reach organizational goals.|
Symposium 2019: Creating Greater Value and Reliability in Health Care
Don’t miss this exciting opportunity to join fellow executive leaders in a symposium on the groundbreaking surgical advances made possible by lean improvement at Virginia Mason.Learn more
Inspiring a better future for health care
Our accomplished team of experts provide lean training, rigorous coaching, and solution-based services to health care professionals, executive leaders, and organizations worldwide. We deliver training that inspires, guides and equips professionals to optimize their performance potential and start making lasting organizational improvements, right away.Get started
“Patient first is the heart of everything we do. Patient first is our most transformative element.”
– Gary Kaplan, MD, Virginia Mason CEO
How we help
|Improving the flow of care is essential to addressing the top problems currently facing hospitals and clinics today, including patient access, provider burnout, and the quality of care delivered. Applying the concepts of flow enables the health care team to remove wasteful processes and deliver the right care to patients, at exactly the right moment.|
Quality and Safety
|When you adopt quality solutions and processes into the delivery of care, achieving zero defects becomes possible. Our quality and safety services, and bundled solution sets, are designed to empower your health care team to learn and champion standardized protocols that can dramatically improve patient outcomes.|
Explore training opportunities and events
Experience the unique advantage of being immersed in the premier classroom for health care improvement alongside other health care industry leaders and professionals. Enjoy the opportunity to expand your network, share ideas and experiences with peers, and interactively problem-solve pressing issues with our experts. Come away ready and able to apply new tools in your own setting.
Join us in London
Accessing our best-in-class team of experts is now even easier. Our new London, United Kingdom office will offer the same training, coaching, facilitation and education services that health care professionals, executive leaders and organisations around the world know and trust.
Leading the world in health care improvement
Our experts have more than 250 years of combined experience in implementing and sustaining the management tools and methods to improve operational leadership, management effectiveness, physician practice and leadership, and nursing clinical practice and leadership, and the quality safety of care delivered.See our experts
Read our featured insights
| What Is Lean Health Care?|
Lean health care is the practice of continuous improvement and waste elimination that increases the quality, safety and efficiency of patient care.
| The Flows of Medicine|
Proper flow in health care produces more predictable and reliable processes that lead to better patient experiences and outcomes.
| Eliminating Health Care Waste Improves Sepsis Recognition|
Quality and Safety
Waste in health care prevents us from delivering the highest quality of service and identifying sepsis as quickly as possible.
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“I cannot state enough that each experience and aspect of learning always relates to patient first!”
– Susan Dorsey RN, MBA, Vice President, Marshall Medical
Speak to our accomplished experts
We can help you achieve and sustain your organizational improvement goals.Get started