Organizations worldwide turn to us

when they need to accelerate improvement, elevate patient experience, boost quality and safety, and sustain excellence long-term.

when they need to accelerate improvement, elevate patient experience, boost quality and safety, and sustain excellence long-term.

Solutions by role

We work shoulder-to-shoulder with clients to inspire their leaders and empower staff. Our customizable solutions can be applied at every level of your organization, from the C-suite to the front line.

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Healthcare Executives and Senior Leaders

Our services can help you drive change, improve quality and safety, and inspire an engaged workforce.

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Physicians and Clinical Staff

Empower staff by improving workflow, streamlining administration and prioritizing patients.

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Non-Healthcare Leaders

Create a culture of continuous improvement, innovation and sustainable excellence.

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How we help our clients

We offer a broad suite of services to help clients create and sustain a continuous improvement culture. Whether you need a one-day workshop to address a specific care delivery problem, or a trusted advisor to help you transform your organization, our experts can help.

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Featured Experience

Advanced Process Improvement Training (Virtual)

This 10-session intensive certificate program uses experiential, hands-on learning techniques to guide participants in practicing process improvement knowledge and skills.

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Journey to Zero Harm

Discover how University of Maryland St. Joseph Medical Center executive leadership partnered with Virginia Mason Institute to develop and implement a proven management and improvement system that created big wins for their organization.

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Ready to learn how we can help your organization?