Organizations worldwide turn to us
when they need to accelerate improvement, elevate patient experience, boost quality and safety, and sustain excellence long-term.
when they need to accelerate improvement, elevate patient experience, boost quality and safety, and sustain excellence long-term.
Solutions by role
We work shoulder-to-shoulder with clients to inspire their leaders and empower staff. Our customizable solutions can be applied at every level of your organization, from the C-suite to the front line.
Healthcare Executives and Senior Leaders
Our services can help you drive change, improve quality and safety, and inspire an engaged workforce.
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Physicians and Clinical Staff
Empower staff by improving workflow, streamlining administration and prioritizing patients.
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Non-Healthcare Leaders
Create a culture of continuous improvement, innovation and sustainable excellence.
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Services
How we help our clients
We offer a broad suite of services to help clients create and sustain a continuous improvement culture. Whether you need a one-day workshop to address a specific care delivery problem, or a trusted advisor to help you transform your organization, our experts can help.
Go to servicesJun 2020
Advanced Process Improvement Training (Virtual)
June 29, 2020 @ 8:00 am – August 21, 2020 @ 5:00 pm
Online
This 10-session (over a 6-week period), interactive certificate workshop uses experiential, hands-on learning techniques to guide participants in practicing process improvement knowledge and skills.
Upcoming Webinar
Wed, Jun 17, 2020 10:00 AM – 11:00 AM PDT
Join us for the first free webinar in our “Leadership Through Crisis Interview Series” featuring Virginia Mason CEO, Gary Kaplan, interviewed by our Senior Transformation Sensei Chris Backous. Learn about Gary’s perspective on responding to the COVID-19 crisis including the innovations that resulted.
Featured article
Improving Through Crisis: Deploying Improvement Teams When It Matters Most
Learn how Virginia Mason and our partners are continuing to respond to and learn from the COVID-19 crisis.
Read the article