Webinar | Leadership Through Crisis Interview Series – Gary Kaplan and Chris Backous

Chris Backous

The first in our “Leadership Through Crisis” Interview Series, Chris Backous, MHA, Senior Transformation Sensei, interviews Gary Kaplan, MD, CEO of Virginia Mason Franciscan Health, on Virginia Mason’s response to the COVID-19 crisis and the innovations that resulted. The recording, Q&A transcript and audio-only versions are available for viewing or listening.

Chris Backous, MHA, Senior Transformation Sensei

Chris Backous, MHA, Senior Transformation Sensei

Chris Backous, MHA, is a senior transformation sensei at Virginia Mason Institute. He leads improvement activities, workshops and training for health care leaders and providers worldwide. By embedding innovative methods into the lean concepts he teaches, he works with clients to unlock the revolutionary thinking necessary to transform health care. Prior to joining Virginia Mason Institute, Chris led the integration of lean methods into the design of Virginia Mason’s 350,000-square-foot hospital addition, the first environment of its kind to be built from the ground up using the Virginia Mason Production System. He also led numerous improvement events using lean tools and methods to improve health care processes. Chris is certified in the Virginia Mason Production System® and 3P (Production, Preparation, Process) facilitation.

Chris Backous, MHA, is a senior transformation sensei at Virginia Mason Institute. He leads improvement activities, workshops and training for health care leaders and providers worldwide. By embedding innovative methods into the lean concepts he teaches, he works with clients to unlock the revolutionary thinking necessary to transform health care. Prior to joining Virginia Mason Institute, Chris led the integration of lean methods into the design of Virginia Mason’s 350,000-square-foot hospital addition, the first environment of its kind to be built from the ground up using the Virginia Mason Production System. He also led numerous improvement events using lean tools and methods to improve health care processes. Chris is certified in the Virginia Mason Production System® and 3P (Production, Preparation, Process) facilitation.

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