Webinar | Improving Patient Safety & Care Quality Through Cultural Transformation

University of Maryland St. Joseph Medical Center went from “good to great” by ditching standalone improvement projects and spearheading an entire cultural transformation. They implemented a proven management system they call their St. Joseph Value Delivery System.  

St. Joseph Medical Center embraced a cultural transformation journey focusing on patient first care, financial stability, and waste reduction. With Virginia Mason Institute’s support, they were able to adopt a proven management system resulting in better patient experiences and improved patient safety. Through a robust improvement method and a lean management system, St. Joseph Medical Center was able to improve overall flow and efficiency.  

In this webinar we explain the challenges and successes experienced by the executives who have led this transformation.