Our customized learning experience not only details Virginia Mason’s history of successfully applying its patient-centered lean tools and methods to health care, but also addresses the participating organization’s specific challenges and opportunities.
We will collaborate with you to define your learning objectives and create an agenda tailored to your needs. The dates for a custom seminar are flexible, and the length of the visit can range from four hours to multiple days.
*Pricing depends upon number of participants and duration of seminar. Please contact our client experience team for details.
Credits or Certifications
- Virginia Mason Institute in Seattle, Washington
Objectives are determined through collaboration with our client experience team to meet your organization’s specific needs.
- Tour of Virginia Mason’s hospital and clinics to observe lean in action
- Case studies demonstrating how Virginia Mason has successfully applied lean to health care
- Q&A with Virginia Mason staff and leadership
Through this seminar, participants will gain an understanding of how the use of lean tools and methods can help them meet their organization’s specific goals to improve quality and safety, increase staff satisfaction and positively impact the bottom line.
Executive Lean Leadership Retreat
Our executive learning experience explores lean methods, the connection between systemwide respect and safety, and the essential leadership qualities necessary for transformation: transparency, visibility and a sense of urgency.
Foundations of Lean in Health Care
Learn the foundations of lean, key terminology, essential concepts and the tools to implement them in your health care organization to produce value-creating processes and eliminate waste — all in pursuit of the perfect patient experience.
Optimizing Flow in the Ambulatory Setting
Teams consisting of health care providers, leaders, and clinical team members are empowered to improve flow by learning to reduce wait times, increase quality, and remove non-value-added activities from their day. Through the development of effective standard practices participants learn to foster a high-functioning team environment, improve economic performance, and ultimately, increase both patient and staff satisfaction.
Leading With a Shared Vision
This interactive experience invites participants to assess their current state of physician and executive engagement, learn new tools, create a detailed road map to engage stakeholders and develop new strategies to navigate adaptive change.