We are passionate about partnering with health care organizations worldwide to improve the quality and delivery of care for patients. Our results-driven approach to adding value is refined and improved upon until our outcomes show we’ve got it right.

Pricing varies*


Our customized learning experience not only details Virginia Mason’s history of successfully applying its patient-centered lean tools and methods to health care, but also addresses the participating organization’s specific challenges and opportunities.

We will collaborate with you to define your learning objectives and create an agenda tailored to your needs. The dates for a custom seminar are flexible, and the length of the visit can range from four hours to multiple days.

*Pricing depends upon number of participants and duration of seminar. Please contact our client experience team for details.

Credits or Certifications

  • None

Time Commitment



  • Virginia Mason Institute in Seattle, Washington


Objectives are determined through collaboration with our client experience team to meet your organization’s specific needs.


  • Tour of Virginia Mason’s hospital and clinics to observe lean in action
  • Case studies demonstrating how Virginia Mason has successfully applied lean to health care
  • Q&A with Virginia Mason staff and leadership


Through this seminar, participants will gain an understanding of how the use of lean tools and methods can help them meet their organization’s specific goals to improve quality and safety, increase staff satisfaction and positively impact the bottom line.