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Advancing diversity, equity and inclusion in healthcare has become a strategic imperative for all leaders in healthcare. But to make lasting progress, we can’t just treat the symptoms; we must address the underlying condition, which is systemic inequity.

In this session we will explore what it means to take a systems approach to healthcare equity by purposefully embedding equity concepts in improvement methods, training, and tools. We will discuss practical ways to focus improvement work on the experiences of historically marginalised and underrepresented communities to support safe, culturally responsive care. We will also discuss and share tools that others can immediately adopt and apply to their own work.

Improving flow in the ambulatory setting can help you tackle backlogs and increase patient access, all while improving the staff and patient experience. Join us for this free webinar and learn the fundamentals of improving flow including foundational principles, methods, and routines that can help you optimize the clinical environment with simple team-led improvements.

Workforce burnout on the frontline is an urgent challenge that leaders must understand and directly address. It is imperative leaders understand the root cause, impact, and opportunities to address workforce fatigue and burnout. Learn about the crucial role leaders have in creating a culture of respect and continuous improvement that engages team members and the strategies you can immediately implement to promote workforce well-being and resilience.

Today's healthcare leaders face immense challenges that require a modern mindset, skills and capabilities to address growing backlogs, financial pressures, workforce disengagement and turnover. It's time we shift our paradigm on leadership into a new perspective focused on purpose and capability, including improvement skills, effective dyad leadership and behaviors that promote meaningful team engagement.