Webinar | Health Care Facility Design and Flow — Benefits to Quality and Revenue

Chris Backous

Chris Backous, MHA, Senior Transformation Sensei, presents how we incorporate lean thinking into our facility design to optimize flow in many settings. It all starts with the pursuit of the perfect patient experience using the Virginia Mason Production System.

Chris Backous, MHA, Senior Transformation Sensei

Chris Backous, MHA, Senior Transformation Sensei

Chris Backous, MHA, is a senior transformation sensei at Virginia Mason Institute. He leads improvement activities, workshops and training for health care leaders and providers worldwide. By embedding innovative methods into the lean concepts he teaches, he works with clients to unlock the revolutionary thinking necessary to transform health care. Prior to joining Virginia Mason Institute, Chris led the integration of lean methods into the design of Virginia Mason’s 350,000-square-foot hospital addition, the first environment of its kind to be built from the ground up using the Virginia Mason Production System®. He also led numerous improvement events using lean tools and methods to improve health care processes. Chris is certified in the Virginia Mason Production System® and 3P (Production, Preparation, Process) facilitation.

Chris Backous, MHA, is a senior transformation sensei at Virginia Mason Institute. He leads improvement activities, workshops and training for health care leaders and providers worldwide. By embedding innovative methods into the lean concepts he teaches, he works with clients to unlock the revolutionary thinking necessary to transform health care. Prior to joining Virginia Mason Institute, Chris led the integration of lean methods into the design of Virginia Mason’s 350,000-square-foot hospital addition, the first environment of its kind to be built from the ground up using the Virginia Mason Production System®. He also led numerous improvement events using lean tools and methods to improve health care processes. Chris is certified in the Virginia Mason Production System® and 3P (Production, Preparation, Process) facilitation.

Design your healthcare facility with lean.

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