Webinar | Increasing Access and Throughput

Virginia Mason Institute

Challenges with access and capacity are leading to increasingly long wait times for patients and exhaustion and overwhelm for our teams. With workforce resources already stretched, running harder and faster will not work. We need better ways to improve our work to reduce the burden of work and begin making immediate and sustainable improvements to reduce wait times and increase access for patients. Practical insights in this webinar will help you understand how to address access, capacity and backlogs with a unified improvement approach.

Learning objectives:

  • Understand key improvement concepts that can help you begin to safely and effectively tackle challenges associated with wait times, access, capacity and backlogs
  • Understand how a unified approach to improvement can help you address backlogs while simultaneously re-engaging team members and improving the patient experience
  • Learn about improvement methods that can help you understand and analyze wait times, demand, and capacity without overwhelming you with data
  • Learn about strategies and tactics that can help you reduce wait times and increase access and throughput, making measured improvements immediately

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