Delivering Sustainable Improvement

Go beyond project-based improvement

Learn about real stories of sustainable improvement made possible by partnerships with Virginia Mason Institute’s healthcare experts.

Whether your toughest challenges involve patient access, safety, efficiency, workforce sustainability, or change management and culture transformation, we are here to help guide you with expert training, coaching and facilitation.

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Transforming Culture and Increasing Patient Safety

University of Maryland St. Joseph Medical Center achieved a financial recovery and increased patient safety including bringing many infection rates down to zero.

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Building Capacity by Reducing Length of Stay

Shrewsbury and Telford Hospital decreased length of stay by 30% and reduced long-stay patients by 44% all while increasing patient satisfaction.

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Reducing Backlogs and Increasing Access

Surrey and Sussex Healthcare redesigned fracture clinic process flow so patients receive follow-ups within 1 to 3 days rather than 1 to 4 weeks.

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Disruptive Innovation and Improvement Capability

Results from the capability-building program at Lincolnshire System include a redesign of the IV iron therapy process to reduce patient visits and save nursing time, plus reduced wait time from 10 days to 48 hours for deep vein thrombosis ultrasounds.

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Cost Savings and Team Engagement

Clinica Sierra Vista saw estimated time savings of 14,241 hours of staff time per month and projected cost savings of $595,322 annually.

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Team Wellbeing and Patient Flow

After participating in a flow training program, a team at WakeMed Health and Hospitals reduced staff time needed for daily tasks and increased staff satisfaction due to reduced burden of work.

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