Virginia Mason Institute – United Kingdom
Healthcare leaders in the United Kingdom turn to us when they need to accelerate improvement, elevate patient experience, boost quality and safety, and sustain excellence long-term.
Healthcare leaders in the United Kingdom turn to us when they need to accelerate improvement, elevate patient experience, boost quality and safety, and sustain excellence long-term.
World-Class Coaching, Facilitation and Education Services in the United Kingdom
Our experts specialise in creating and delivering bespoke sets of services designed to help organisations achieve the outcomes they seek. From single-day seminars, speaking engagements and training sessions, to leadership retreats, improvement workshop facilitation and multi-year engagements, we work alongside our clients to focus on what’s most important – creating organisational transformation. We build strategic partnerships that guide and equip health care organisations to enable their teams to create a culture of respect and continuous improvement. We also support health care leaders to optimise their performance potential and to start making lasting improvements, right away.
This wouldn’t have been possible without our strong partnership with Virginia Mason, where we have truly learned to understand the value of continuous improvement.
Featured Stories

How a Culture of Improvement Powered Health Systems’ Response to COVID-19
Organizations across the NHS have had to make fast and drastic changes in response to COVID-19. Yet two health systems have been particularly effective at adapting and developing new protocols, thanks to a culture of continuous improvement.
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Why “we have always done it that way” no longer works in health care.
SASH, one of our NHS strategic partners was recently given the highest possible rating by the Care Quality Commission (CQC) – becoming one of just nine trusts in England rated as Outstanding by the CQC.
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Case Study | Reducing Costs, Improving Efficiencies in the NHS through Leadership Development
Learn how SaTH underwent a transformation to reduce wait times, decrease length of stay, increase capacity, and increase patient satisfaction.
Read moreDelivering Change and Developing Cultures of Learning Across the NHS
Learn about our work across the United Kingdom and beyond where we partnered with NHS trusts and more to achieve outcomes including:
- Achieving status as most efficient hospital in the NHS
- Reducing patient harm incidents
- Cost savings and improved finances
- Developing cultures of respect
- Reducing burden of work for staff
- Improving the patient experience


NHS Providers Panel Member
We are excited to join the new NHS Providers Panel where we’re available to members for expert insight and in-depth support on strategic alignment and goals, continuous improvement, system change and more.