Advanced Daily Management

Help teams deepen their use of daily routines, visual systems, and problem-solving methods to drive consistent, high-reliability performance.
Virginia Mason offers advanced daily management courses.
Advanced Daily Management Course
COURSE DESCRIPTION

Advanced Daily Management


Across this eight-week program, learners explore key concepts in advanced daily management through content tailored to frontline and operations leaders. Practical examples and weekly application exercises equip participants to make an immediate, meaningful impact on their teams.

COURSE DETAILS
Delivery
Delivery Model

This hybrid, cohort-based course spans eight weeks, enabling learners to Learn, Experience, Apply, and Perform. Training combines modern on-demand modules with live virtual coaching and support. Each participant can expect roughly 40 hours of total learning time.

Target Candidates
Target Candidates

Directors, nurses, operations managers, and supervisors.

Number of Candidates
Cohort Size

Ideal cohort of 10-30.

Outcomes

Strengthen Daily Improvement Skills


Advanced Daily Management improves learners’ skills in identifying waste, running PDSA cycles, using daily management tools, visualizing supply and demand, recognizing abnormalities, leading huddles, coaching teams, and reflecting on personal and professional growth.

Eliminate Waste to Add Greater Value
Eliminate Waste to Add Greater Value

Learn to spot and eliminate waste in your area of responsibility to improve efficiency, reduce delays, and create more value for patients and teams.

PDSA Cycles to Drive Rapid Learning
PDSA Cycles to Drive Rapid Learning

Apply PDSA rapid learning cycles with your team using daily management tools to test ideas, measure impact, and accelerate continuous improvement.

Balance Supply and Demand with Visual Tools
Balance Supply and Demand with Visual Tools

Learn to balance supply and demand within your team and create visual boards that clearly track progress, share insights, and support daily management.

Spot Issues and Uncover Root Causes
Spot Issues and Uncover Root Causes

Develop the ability to spot and communicate process abnormalities, uncover root causes, and identify opportunities to drive lasting improvement.

Engage Teams Through Daily Huddles
Engage Teams Through Daily Huddles

Create consistent daily huddles and rounding routines that connect leaders with teams, surface challenges, and turn insights into actionable improvements.

Coach Teams to Solve and Innovate Daily
Coach Teams to Solve and Innovate Daily

Strengthen your ability to frame problems clearly and coach effectively, empowering teams to generate ideas and drive continuous daily improvement.

Reflect, Grow, and Share Your Progress
Reflect, Grow, and Share Your Progress

Learn to reflect on your experiences and share personal and professional growth to inspire others and reinforce a culture of continuous learning.

COURSE MODULES

Lead and Improve Every Day

These courses strengthen leaders’ ability to manage daily operations with clarity, consistency, and purpose. Participants learn to visualize performance, analyze problems, and coach teams toward reliable, lasting improvement—building a foundation for sustained excellence.
Foundations of Daily Management
Foundations of Daily Management

Learn the core principles of daily management that empower teams to solve problems, track performance, and sustain continuous improvement.

Visual Management
Visual Management

Use visual tools to make performance visible, highlight progress, and engage teams in real-time problem-solving and accountability.

Root Cause Analysis
Root Cause Analysis

Develop the skills to identify the true causes of issues so solutions address problems at their source and lead to lasting improvement.

Daily Accountability
Daily Accountability

Build reliable systems for tracking goals, reviewing progress, and holding teams accountable through structured daily conversations.

The Work of Leadership
The Work of Leadership

Discover the daily habits and leadership behaviors that foster engagement, promote alignment, and drive a culture of continuous improvement.

Advanced_Improving Through Reliability
Improving Through Reliability

Understand how standardization and consistency improve outcomes, reduce variation, and create more dependable systems of care.

Improvement and Coaching Ideas
Daily Improvement and Coaching Ideas

Learn to coach and empower teams to identify improvement opportunities, test solutions, and embed learning into daily work.

Management Performance Portfolio
Daily Management Performance Portfolio

Document and track key metrics, goals, and outcomes to measure progress and demonstrate the impact of daily management practices.

LEAP LEARNING MODEL

Build Skills That Drive Results


The LEAP model helps healthcare teams turn learning into action. By combining education, real-world application, and measurable performance, organizations build the capability to improve quality, safety, and efficiency sustainably and at scale.

1
Learn

Build foundational knowledge through engaging, self-paced lessons.

2
Experience

Practice new concepts through hands-on, team-based activities.

3
Apply

Use proven tools to solve real challenges in your own workplace.

4
Perform

Sustain improvements and measure impact over time.

A Foundation for Lasting Improvement
A Foundation for Lasting Improvement

Gain core knowledge through interactive, self-paced lessons that introduce proven tools and methods for healthcare improvement.

Learning Into Hands-on Understanding
Learning Into Hands-on Understanding

Engage in simulations and team-based exercises that bring improvement principles to life and strengthen practical skills.

Improvement Tools in Real Settings
Improvement Tools in Real Settings

Translate new knowledge into action by applying lean tools and problem-solving methods to real challenges in your workplace.

Measurable, Sustainable Results
Measurable, Sustainable Results

Embed continuous improvement practices into daily work to sustain gains and drive ongoing performance improvement.

Register for Advanced Daily Management
CERTIFICATION

Learn Proven Methods to Improve Healthcare

Equip your healthcare leaders and teams with practical improvement skills grounding in the Virginia Mason Production System®. Learn by doing, apply concepts to real work, and build the capability to improve safety, quality, flow, and care delivery.

GET STARTED

Register For Advanced Daily Management

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