Getting to Standard Work in Health Care
Patrick Graupp, TWI Institute and Martha Purrier, Virginia Mason Medical Center
Addressing the challenges involved in achieving standard work in health care, this book describes how to incorporate the most widely used Training Within Industry (TWI) method, the Job Instruction (JI) training module, to facilitate performance excellence and boost employee morale. The authors use easy-to-understand terminology to define the roles of standard work and training in lean health care and describe how this method can make all the difference in the delivery of quality health care.
IBSN: 978-1-4398-7850-7
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