Hear how Three Rivers Hospital used Gemba walks, daily huddles, and improvement tools to strengthen teamwork and patient care.
Podcast | Bridge to Excellence with Three Rivers...
Recent Podcasts
Podcast | Building Connections in the Operating...

Learn how surgical badge hats improve OR communication, teamwork, and patient experience while cutting waste and supporting net-zero goals.

Podcast | Engaging the Board

Find out how NHS board leaders drive lasting healthcare transformation through culture, strategy, and continuous improvement.

Podcast | LEIPA- The Leadership Emotional...

Learn about LEIPA, the Leadership Emotional Intelligencer Performance Accelerator on this episode of Better Never Stops, a podcast for healthcare leaders.

Podcast | Leeds Teaching Hospital – Using CI to...

Listen to how Leeds Teaching Hospital managed to save £16M ($20M USD) in the space of 2 weeks using CI in partnership with Virginia Mason Institute.

Podcast | Systematizing Equity at Virginia Mason...

Explore how Virginia Mason Institute is systematizing equity and inclusion in healthcare through this podcast on innovative practices and strategies.

Podcast | Evolving Daily Management with Neha...

Senior Partner Melissa Lin interviews Virginia Mason's VP of Nursing Operations who shares her story of leading a critical part of the Covid response.

Podcast | Lessons from SuperVax with Dana...

Senior Partner Melissa Lin interviews Virginia Mason's VP of Nursing Operations who shares her story of leading a critical part of the Covid response.

Announcing Our New Podcast: Better Never Stops

Connecting You with Insights and Inspiration We are excited to announce the launch of our new podcast for healthcare professionals, Better Never Stops. Our new...

Podcast | Scaling and Spreading a Management...

In this podcast episode, Chris Stewart and Jackie Hartke share challenges, successes, and best practices in spreading a healthcare management method.

Selected Resources

Healthcare Improvement Insights

Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.

Mistake-Proofing Primary Care

Mistake-Proofing Primary Care

Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...

Mistake-Proofing Primary Care

Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...

Why a Midwest Health System Went to Virginia ...

Why a Midwest Health System Went to Virginia ...

“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...

Why a Midwest Health System Went to Virginia Mason Institute for Help

“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...

Managing Phone Calls in Primary Care

Managing Phone Calls in Primary Care

Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...

Managing Phone Calls in Primary Care

Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...