Learn internationally recognized tools and techniques.
In this 2-day workshop, you will practice proven methods to engage and activate your workforce in harvesting, identifying and prioritizing ideas that will fix common problems inherent in your healthcare setting.
Throughout the learning experience, participants receive value-added coaching and performance feedback provided by expert instructors versed in clinical and administrative process improvement excellence.
This workshop will give you an understanding of:
• The management structures necessary to drive creativity and innovation.
• Innovation competencies and how they relate to improvement work.
• The directed creativity cycle and the specific techniques and tools for each phase.
• After this workshop you will be able to apply the directed creativity cycle in order to implement and test improvement work.
Who Should Attend:
This hands on workshop is ideal for those with a preliminary understanding of process improvement, including front line team members and leaders throughout your organization. Participants will learn to facilitate team exercises to generate ideas that break the cycle of solving the same problems over and over again.