Case Studies Change Management

Change Management | Performance Improvement | Lean Management | COVID-19 | Leadership Development

A Large Academic Health System Uses Coaching to Lead Cultural Transformation Their Way

At a Glance The Organization UW Health is a large system tied to the University of Wisconsin School of Medicine and Public Health, encompassing 21,000 employees across multiple hospitals. Key Decisions Developing their own system-wide management and improvement method, called the UW Health Way Calling on outside transformation partners for coaching, strategic guidance, and improvement team capability building Drafting clear...

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Change Management | Performance Improvement | Lean Management | Strategic Leadership | Leadership Development

Why a Midwest Health System Went to Virginia Mason Institute for Help

July 18, 2014 | Virginia Mason Institute

“The fact that Virginia Mason is driven by the same purpose we are – serving patients and communities – helped them understand us better than consulting companies...

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Healthcare Improvement Insights

Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.

Mistake-Proofing Primary Care

Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...

Mistake-Proofing Primary Care

Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...

Why a Midwest Health System Went to Virginia ...

“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...

Why a Midwest Health System Went to Virginia Mason Institute for Help

“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...

Managing Phone Calls in Primary Care

Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...

Managing Phone Calls in Primary Care

Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...