Case Studies Quality Improvement

Patient Experience | Quality Improvement | Quality and Safety | Patient Safety

Achieving Zero Preventable Hospital-Acquired Venous Thromboembolism Events

Saving lives, eliminating defects and improving processes The problem Venous thromboembolism (VTE) is the third most common cardiovascular illness1 — and the most common preventable cause of hospital-related death.2 In the United States alone, approximately 1 million patients experience VTE events. Nearly two-thirds of these events occur because of hospitalization, resulting in approximately 300,000 deaths.3 In just one year, a...

Recent Case Studies

Category

Case Study | Digitizing Workflows for the Better...

Performance Improvement | Quality Improvement

Digitizing Workflows for the Better at SASH

January 23, 2023 | Virginia Mason Institute

Organization Surrey and Sussex Healthcare NHS Trust (SASH) Key Decision Staff and patients are given opportunities to test and influence the design of a new...

Quality Improvement | Quality and Safety | Patient Safety

Medication Error Sparks Innovation

September 16, 2022 | Virginia Mason Institute

In many hospital pharmacies today, the pace is hurried. Staff rush to fulfill complex orders for waiting providers with patients’ health dependent on their...

Case Study | Achieving Cost Efficiencies While...

Performance Improvement | Quality Improvement

Achieving Cost Efficiencies While Increasing Staff Engagement

March 24, 2022 | Virginia Mason Institute

Organization Leeds Teaching Hospitals NHS Trust (LTHT) Challenge LTHT hoped to move from a financial deficit to a sustainable surplus while boosting staff...

Case Study | Delivering Change and Developing...

Delivering Change and Developing Cultures of Learning Across the NHS and Beyond

August 31, 2021 | Virginia Mason Institute

Embark on a journey of transformative success in healthcare as we delve into inspiring achievements from our partners worldwide. Witness the strides made by...

Case Study | Embedding a System to Protect...

Embedding a System to Protect Patient Safety

April 21, 2018 | Virginia Mason Institute

Patient Safety Survey Participation Sharply Increases Overall staff participation in Virginia Mason’s Culture of Patient Safety survey grew from 16% in 2004 to 88%...

Performance Improvement | Lean Management | Access to Care | Optimizing Flow | Quality Improvement

Mistake-Proofing Primary Care

March 24, 2015 | Virginia Mason Institute

Solutions designed with input from physicians, nurses and customers transformed Virginia Mason's care quality. Learn more about these improvements.

Selected Resources

Healthcare Improvement Insights

Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.

Mistake-Proofing Primary Care

Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...

Mistake-Proofing Primary Care

Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...

Why a Midwest Health System Went to Virginia ...

“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...

Why a Midwest Health System Went to Virginia Mason Institute for Help

“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...

Managing Phone Calls in Primary Care

Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...

Managing Phone Calls in Primary Care

Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...