Case Studies Optimizing Flow
At a Glance The Organization The Orthopedic Outpatient Center is a state-of-the-art facility in southwest Oregon, operated by the Southern Oregon Orthopedics group....
The organization Nestled in California’s San Joaquin Valley, Clinica Sierra Vista had humble beginnings. Formed in 1971 to address the specific needs of the...
Problem Virginia Mason hospital nurses were increasingly leaving the patient’s bedside to complete non-value-added tasks, adding hours to their day, increasing...
Solutions designed with input from physicians, nurses and customers transformed Virginia Mason's care quality. Learn more about these improvements.
Problem At Virginia Mason, responding to patient phone calls consumed a great deal of clinic time and was not reimbursed. The primary care clinics were receiving...
Healthcare Improvement Insights
Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.
Mistake-Proofing Primary Care
Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...
Mistake-Proofing Primary Care
Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...
Why a Midwest Health System Went to Virginia ...
“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...
Why a Midwest Health System Went to Virginia Mason Institute for Help
“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...
Managing Phone Calls in Primary Care
Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...
Managing Phone Calls in Primary Care
Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...