Cathie Furman

Change Management | Lean Management | Strategic Leadership | Leadership Development

Implementing Process Improvement by Focusing on Culture

Evaluate Your Organization’s Culture Our lean health care experts can assess your organization and help you discover how to accelerate change and attain a patient-centered culture. Lean Culture Assessment Why do many organizations spend a great deal of time and resources on process improvement but many fail to sustain those results over time? The answer is that these organizations put a great deal of focus on method and tools but...

Recent Blog Posts

Category

Performance Improvement | Lean Management | Strategic Leadership

How Can Lean Improvement Work Engage Staff and Reduce Costs?

May 24, 2016 | Cathie Furman

An interview with Cathie Furman, executive faculty member at Virginia Mason Institute When you’re doing lean work, how do you measure ROI? CF: That’s a question we...

Capturing the Patient Voice

May 02, 2015 | Cathie Furman

What if You Knew Exactly What Your Patients Were Thinking or Feeling? Millions of patients seek medical care in the United States each day. Capturing the stories...

Selected Resources

Healthcare Improvement Insights

Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.

Mistake Proofing in Ambulatory, Procedural, and ...

Welcome to our blog miniseries: Transforming Healthcare, featuring some of the biggest takeaways ...

Mistake Proofing in Ambulatory, Procedural, and Inpatient Care

Welcome to our blog miniseries: Transforming Healthcare, featuring some of the biggest takeaways ...

Culture of Care

Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...

Culture of Care

Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...

Bridge to Excellence with Three Rivers Hospital

Join host Brenda McLeod in conversation with Jamie Boyer, German Meza, and Karen Gifford about ...

Bridge to Excellence with Three Rivers Hospital

Join host Brenda McLeod in conversation with Jamie Boyer, German Meza, and Karen Gifford about ...