COVID-19

Leadership and Improvement During Disruption: Scaling Vaccinations

We are seeing an air of hope as healthcare continues to play a critical public role toward managing the impacts and ongoing challenges of the COVID-19 pandemic. The latest phase, and perhaps the most critical, is to provide vaccinations at increasing levels each day all while supplies are uncertain and varying, staff and volunteers are stretched thin, and there’s a need to remain nimble as things change daily and weekly. In this...

Recent Blog Posts

Category

Performance Improvement | Patient Experience | Access to Care | Optimizing Flow | COVID-19

Vaccination Flow 101: Three Fundamentals for Improving Your Vaccine Throughput

March 04, 2021 | Robbi Bishop

We are hearing again and again that now is the time to look back to the fundamentals of process improvement as we face ongoing challenges related to COVID-19. Now...

Performance Improvement | Strategic Leadership | Quality Improvement | COVID-19

Learning Through Crisis: After Action Review and Process Improvement

October 19, 2020 | Ellen Noel

Our healthcare partnerships across the globe have afforded us a broad and relevant perspective on how diverse healthcare systems have responded to the challenges of...

Performance Improvement | Quality Improvement | COVID-19

Embracing Virtual Facilitation to Remove Boundaries in Continuous Improvement

September 15, 2020 | Melissa Lin

In the COVID-19 pandemic era, healthcare organizations around the world are finding themselves scratching their heads about how to practice continuous improvement,...

Case Study | Patient Experience | Quality Improvement | COVID-19

How a Culture of Improvement Powered Health Systems’ Response to COVID-19

July 27, 2020 | Gordon Sansaver

Organizations across the NHS have had to make fast and drastic changes in response to COVID-19. Yet two health systems have been particularly effective at adapting...

How an Improvement System is Helping North Shore Physicians Group Manage COVID-19

June 29, 2020 | Chris Backous

Our recent blogs have focused on stories of how we have used our management system, the Virginia Mason Production System® (VMPS) during the COVID-19 response at...

Improving Through Crisis: Deploying Improvement Teams When It Matters Most

May 27, 2020 | Chris Backous

As we face the ongoing challenges in responding to the COVID-19 crisis, we continue to be inspired by how our clients and partners are meeting this pandemic...

Responding to Crisis at Virginia Mason

March 26, 2020 | Sarah Patterson

A Message from Our Executive Director, Sarah Patterson You are in our thoughts as we hear about the incredible efforts that are underway in your organizations in...

Selected Resources

Healthcare Improvement Insights

Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.

Mistake-Proofing Primary Care

Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...

Mistake-Proofing Primary Care

Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...

Why a Midwest Health System Went to Virginia ...

“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...

Why a Midwest Health System Went to Virginia Mason Institute for Help

“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...

Managing Phone Calls in Primary Care

Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...

Managing Phone Calls in Primary Care

Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...