Case Study


The Virginia Mason Health System earned a reputation for quality and safety thanks to our management method, the Virginia Mason Production System® (VMPS®), which seeks to achieve zero defects in healthcare by empowering those who do the work to improve the work. Virginia Mason Franciscan Health (VMFH), the regional health system formed by the recent merger between Virginia Mason and CHI Franciscan, now faces a new test: spreading...
Expanding the Virginia Mason Production System to...
Recent Blog Posts
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How a Culture of Improvement Powered Health...

Organizations across the NHS have had to make fast and drastic changes in response to COVID-19. Yet two health systems have been particularly effective at adapting...

How an Improvement System is Helping North Shore...

Our recent blogs have focused on stories of how we have used our management system, the Virginia Mason Production System® (VMPS) during the COVID-19 response at...

Improving Through Crisis: Deploying Improvement...

As we face the ongoing challenges in responding to the COVID-19 crisis, we continue to be inspired by how our clients and partners are meeting this pandemic...

Responding to Crisis at Virginia Mason

A Message from Our Executive Director, Sarah Patterson You are in our thoughts as we hear about the incredible efforts that are underway in your organizations in...

Selected Resources

Healthcare Improvement Insights

Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.

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Mistake Proofing in Ambulatory, Procedural, and Inpatient Care

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Culture of Care

Culture of Care

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Culture of Care

Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...

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Bridge to Excellence with Three Rivers Hospital

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Bridge to Excellence with Three Rivers Hospital

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