Patient Safety
Mary McClinton, 69, arrived at Virginia Mason Medical Center one day in November 2004 for a complex but routine procedure. She had been diagnosed with a brain...
How Virginia Mason became one of the first hospital systems to use the Toyota Production System for healthcare Welcome to our blog miniseries: Transforming...
When we think about what leads to positive patient outcomes, we often focus on medical advancements, skilled providers, and cutting-edge treatments. But one of the...
Globally, about 10% of patients are harmed during the process of receiving healthcare, according to the World Health Organization (WHO). If that statistic isn’t...
Originally published on NHS Providers. NHS IMPACT articulates a detailed vision for quality improvement across the NHS. The task of mobilising that vision, however,...
Article originally featured on HSJ. By Wendy Korthuis-Smith, Ed.D. Psychological safety holds unparalleled significance in healthcare. It is the shared belief that...
An andon — introduced by Toyota and used with great success in manufacturing, health care, retail and other industries—is a tool that signals a person or a team...
NHS Impact is taking root across the nation’s trusts and practices, with many executives both eager to do their part and unsure of where to start. A few months...
To be financially viable, a hospital’s operating rooms (ORs) must keep quality and utilization high and expenses low. It’s critical to plan ahead, be prepared, and...
Healthcare Improvement Insights
Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.
Mistake Proofing in Ambulatory, Procedural, and ...
Welcome to our blog miniseries: Transforming Healthcare, featuring some of the biggest takeaways ...
Mistake Proofing in Ambulatory, Procedural, and Inpatient Care
Welcome to our blog miniseries: Transforming Healthcare, featuring some of the biggest takeaways ...
Culture of Care
Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...
Culture of Care
Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...
Bridge to Excellence with Three Rivers Hospital
Join host Brenda McLeod in conversation with Jamie Boyer, German Meza, and Karen Gifford about ...
Bridge to Excellence with Three Rivers Hospital
Join host Brenda McLeod in conversation with Jamie Boyer, German Meza, and Karen Gifford about ...