Patient Safety (3)


An interview with Celeste Derheimer, Senior Partner at Virginia Mason Institute Why is recognizing waste so important to health care? CD: Health care staff often begin their careers in systems that don’t help them provide their best work — systems full of waste. They learn to work with patients and each other despite all the waste, often going above and beyond, but they aren’t able to see the waste that is hurting patients and...
Eliminating Waste to Improve Decontamination and...
Recent Blog Posts
Leader Tools to Prevent Medical Errors

What health care leaders can do to reduce the number of medical errors in their organization: It starts with culture. A culture of empowerment enables an...

How Can Standardizing Surgery Tools Prevent...

An interview with Rosemary King, faculty member at Virginia Mason Institute In your career as the first director of the Kaizen Promotion Office at Virginia Mason,...

The Best Way to Approach Never Events

An interview with Ellen Noel, faculty member at Virginia Mason Institute When you think of never events, what’s the first thing that comes to mind? EN: I look at...

Capturing the Patient Voice

What if You Knew Exactly What Your Patients Were Thinking or Feeling? Millions of patients seek medical care in the United States each day. Capturing the stories...

Implementing a Real-Time Visual Monitoring System...

Problem Like so many other hospitals and medical groups, Virginia Mason grappled with how to help clinicians improve their performance. Typically, physicians...

Using the Nemawashi Gauge to Guide Improvement in...

A culture in support of safety is inextricably linked to a culture where continuous improvement thrives. Leaders drive values, values drive behaviors, and the...

A Doctor’s Courage

For generations the cultural norm in medicine has been that mistakes were discussed in private circles within the hospital or physician practice — if at all. It is...

Selected Resources

Healthcare Improvement Insights

Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.

Mistake Proofing in Ambulatory, Procedural, and ...

Mistake Proofing in Ambulatory, Procedural, and ...

Welcome to our blog miniseries: Transforming Healthcare, featuring some of the biggest takeaways ...

Mistake Proofing in Ambulatory, Procedural, and Inpatient Care

Welcome to our blog miniseries: Transforming Healthcare, featuring some of the biggest takeaways ...

Culture of Care

Culture of Care

Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...

Culture of Care

Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...

Bridge to Excellence with Three Rivers Hospital

Bridge to Excellence with Three Rivers Hospital

Join host Brenda McLeod in conversation with Jamie Boyer, German Meza, and Karen Gifford about ...

Bridge to Excellence with Three Rivers Hospital

Join host Brenda McLeod in conversation with Jamie Boyer, German Meza, and Karen Gifford about ...