Rosemary King


At Virginia Mason, the purpose of the Kaizen Promotion Office (KPO) is to accelerate the application and impact of the Virginia Mason Production System (VMPS) throughout our organization. The KPO provides the structure and methods to train, monitor, and develop others to lead using VMPS. Through this work, the KPO supports the culture change needed for Virginia Mason to realize its vision to be the quality leader and transform...
How Does a Kaizen Promotion Office Support...
Recent Blog Posts
Why Is a Value Stream Map Important for...

A value stream map is a visual depiction of a process from a request for a product or services through delivery. At Virginia Mason, we depict this process not from...

How Can Standardizing Surgery Tools Prevent...

An interview with Rosemary King, faculty member at Virginia Mason Institute In your career as the first director of the Kaizen Promotion Office at Virginia Mason,...

Selected Resources

Healthcare Improvement Insights

Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.

Mistake Proofing in Ambulatory, Procedural, and ...

Mistake Proofing in Ambulatory, Procedural, and ...

Welcome to our blog miniseries: Transforming Healthcare, featuring some of the biggest takeaways ...

Mistake Proofing in Ambulatory, Procedural, and Inpatient Care

Welcome to our blog miniseries: Transforming Healthcare, featuring some of the biggest takeaways ...

Culture of Care

Culture of Care

Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...

Culture of Care

Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...

Bridge to Excellence with Three Rivers Hospital

Bridge to Excellence with Three Rivers Hospital

Join host Brenda McLeod in conversation with Jamie Boyer, German Meza, and Karen Gifford about ...

Bridge to Excellence with Three Rivers Hospital

Join host Brenda McLeod in conversation with Jamie Boyer, German Meza, and Karen Gifford about ...