Patient Safety
How Virginia Mason became one of the first hospital systems to use the Toyota Production System for healthcare Welcome to our blog miniseries: Transforming...
When we think about what leads to positive patient outcomes, we often focus on medical advancements, skilled providers, and cutting-edge treatments. But one of the...
Globally, about 10% of patients are harmed during the process of receiving healthcare, according to the World Health Organization (WHO). If that statistic isn’t...
Originally published on NHS Providers. NHS IMPACT articulates a detailed vision for quality improvement across the NHS. The task of mobilising that vision, however,...
Article originally featured on HSJ. By Wendy Korthuis-Smith, Ed.D. Psychological safety holds unparalleled significance in healthcare. It is the shared belief that...
An andon — introduced by Toyota and used with great success in manufacturing, health care, retail and other industries—is a tool that signals a person or a team...
NHS Impact is taking root across the nation’s trusts and practices, with many executives both eager to do their part and unsure of where to start. A few months...
To be financially viable, a hospital’s operating rooms (ORs) must keep quality and utilization high and expenses low. It’s critical to plan ahead, be prepared, and...
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In 2002, at the start of a journey to provide the perfect patient experience, Virginia Mason created the Virginia Mason Production System® (VMPS), a lean management...
Healthcare Improvement Insights
Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.
Mistake-Proofing Primary Care
Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...
Mistake-Proofing Primary Care
Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...
Why a Midwest Health System Went to Virginia ...
“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...
Why a Midwest Health System Went to Virginia Mason Institute for Help
“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...
Managing Phone Calls in Primary Care
Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...
Managing Phone Calls in Primary Care
Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...