A few years into their transition to a population health model, one of our recent clients – a Midwest healthcare system serving 200,000 people – felt the wheels of...
When you think about costs in health care, what costs do you think are hurting us the most? EN: To me, the cost of a broken care system to patients and families is...
What is a value stream? A value stream is an improvement philosophy, a systemic way of thinking about the flow of delivering quality health care. Providing value to...
An interview with Ellen Noel, faculty member at Virginia Mason Institute When you think of never events, what’s the first thing that comes to mind? EN: I look at...
From the front line to the boardroom, nurses are a valuable resource in solution-oriented health care. Their unique professional training and their role as...
Healthcare Improvement Insights
Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.
Mistake-Proofing Primary Care
Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...
Mistake-Proofing Primary Care
Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...
Why a Midwest Health System Went to Virginia ...
“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...
Why a Midwest Health System Went to Virginia Mason Institute for Help
“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...
Managing Phone Calls in Primary Care
Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...
Managing Phone Calls in Primary Care
Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...