
Chris Backous
Our recent blogs have focused on stories of how we have used our management system, the Virginia Mason Production System® (VMPS) during the COVID-19 response at...
As we face the ongoing challenges in responding to the COVID-19 crisis, we continue to be inspired by how our clients and partners are meeting this pandemic...
A client recently requested our assistance in redefining how facilities are developed within their organization. In sitting down together, their C-suite shared that...
I grew up in Seattle, a city known as America’s soccer city, at least according to…well, everyone that lives here. I played through college and have been coaching...
How 3Ps enable a new vision to take hold A 3P (Production Preparation Process) workshop is an approach that enables health care teams to create revolutionary...
When I talk with health care leaders about lean improvement work, I’m often asked, “How much should I expect to receive as a return?” At Virginia Mason, we don’t...
The best health care leaders are always looking for ways to increase quality and run their business more efficiently. To understand their business, they need to...
“Furniture is what people buy. Flow is what people create and what adds value to your organization.” – Chris Backous, MHA Using teams to create a new patient...
Healthcare Improvement Insights
Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.
Mistake Proofing in Ambulatory, Procedural, and ...
Welcome to our blog miniseries: Transforming Healthcare, featuring some of the biggest takeaways ...
Mistake Proofing in Ambulatory, Procedural, and Inpatient Care
Welcome to our blog miniseries: Transforming Healthcare, featuring some of the biggest takeaways ...
Culture of Care
Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...
Culture of Care
Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...
Bridge to Excellence with Three Rivers Hospital
Join host Brenda McLeod in conversation with Jamie Boyer, German Meza, and Karen Gifford about ...
Bridge to Excellence with Three Rivers Hospital
Join host Brenda McLeod in conversation with Jamie Boyer, German Meza, and Karen Gifford about ...