Gary Kaplan, MD

Gary Kaplan, MD


A new way of working within the healthcare system is possible Our industry grapples with extraordinary challenges today. We see and feel them every day as we struggle to sustain quality, safety and patient experience along with a worldwide healthcare staffing crisis marked by high burnout and resignation rates. The COVID-19 pandemic can take credit for intensifying these challenges but not for causing them. To address the true...
Dr. Gary Kaplan on the recent Warwick Business...
Recent Blog Posts
How to Create a Pathway to Better Patient Care –...

As CEO of a major health system, I’ve seen value-based care turn the axiom “you get what you pay for” on its head. If you would have asked me whether that adage...

Selected Resources

Healthcare Improvement Insights

Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.

Mistake-Proofing Primary Care

Mistake-Proofing Primary Care

Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...

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Mistake-Proofing Primary Care

Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...

Why a Midwest Health System Went to Virginia ...

Why a Midwest Health System Went to Virginia ...

“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...

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Why a Midwest Health System Went to Virginia Mason Institute for Help

“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...

Managing Phone Calls in Primary Care

Managing Phone Calls in Primary Care

Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...

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Managing Phone Calls in Primary Care

Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...