Ingrid Gerbino

Ingrid Gerbino

Lean Management | Strategic Leadership | Patient Experience | Access to Care | Optimizing Flow | Quality and Safety

Three Ways to Achieve a Future of Better Health Care, Lower Costs

As a physician and teacher of lean health care methods and tools, I’m often part of conversations with my peers about where the future of health care is going. Organizations are increasing their focus on patient safety and patient experience. Reimbursement fees and updated safety standards are driving the movement toward safer care, and patients themselves are overtly asking how they can take part in a larger part of the...
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Three Ways to Achieve a Future of Better Health...
Recent Blog Posts
Category
How Can You Spread Standard Work Successfully?
Performance Improvement | Lean Management
How Can You Spread Standard Work Successfully?
June 03, 2015 | Ingrid Gerbino

It’s official. Your small team in primary care has developed new standard work and your team’s clinicians and staff members have been trained. When you’ve measured...

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Selected Resources

Healthcare Improvement Insights

Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.

Mistake-Proofing Primary Care

Mistake-Proofing Primary Care

Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...

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Mistake-Proofing Primary Care

Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...

Why a Midwest Health System Went to Virginia ...

Why a Midwest Health System Went to Virginia ...

“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...

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Why a Midwest Health System Went to Virginia Mason Institute for Help

“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...

Managing Phone Calls in Primary Care

Managing Phone Calls in Primary Care

Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...

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Managing Phone Calls in Primary Care

Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...