Rhonda Stewart


The Challenge: Inefficiencies continue to plague healthcare due to silos that harm morale, financial performance, and patient experience What are silos? Organizational silos are separations based on department, specialization, or location. While it might seem logical to keep teams separate and distinct from each other, the business world has long acknowledged that silos create misunderstanding, inefficiency, and unnecessary...
5 Tactics to Break Down Silos and Support...
Recent Blog Posts
How Can My Organization Use Daily Management to...

For leaders who want to make progress in improvements across an organization, the challenge can seem insurmountable. How can you get executives, providers and staff...

Selected Resources

Healthcare Improvement Insights

Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.

Mistake-Proofing Primary Care

Mistake-Proofing Primary Care

Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...

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Mistake-Proofing Primary Care

Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...

Why a Midwest Health System Went to Virginia ...

Why a Midwest Health System Went to Virginia ...

“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...

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Why a Midwest Health System Went to Virginia Mason Institute for Help

“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...

Managing Phone Calls in Primary Care

Managing Phone Calls in Primary Care

Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...

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Managing Phone Calls in Primary Care

Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...