Megan McIntyre

Megan McIntyre


Start Your Healthcare Improvement Journey with This Lean Fundamental Imagine a healthcare organization where employees lack the training and tools to be successful at their jobs, where each employee deals with sizable but varied batches of work assigned on an apparent whim in an environment where “good enough” is standard, where supplies are stored “just in case” they will be needed by someone and much of a shift is spent doing...
Identifying the Seven Wastes to Build a Lean...
Recent Blog Posts
How Eliminating Wasteful Processes Helped a Team...

An interview with Megan McIntyre Why is waste elimination so important to delivering quality care? MM: Waste elimination is essential to the Virginia Mason...

Removing Muda From Daily Work

“Muda” is a Japanese term that, when considered in health care, describes wasteful aspects of processes that add no value for the patient. At Virginia Mason, we use...

Selected Resources

Healthcare Improvement Insights

Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.

Mistake-Proofing Primary Care

Mistake-Proofing Primary Care

Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...

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Mistake-Proofing Primary Care

Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...

Why a Midwest Health System Went to Virginia ...

Why a Midwest Health System Went to Virginia ...

“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...

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Why a Midwest Health System Went to Virginia Mason Institute for Help

“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...

Managing Phone Calls in Primary Care

Managing Phone Calls in Primary Care

Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...

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Managing Phone Calls in Primary Care

Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...