Understanding the burnout epidemic Provider burnout has reached concerning levels at health systems across the world. When burnout leads to the permanently damaged...
Primary care physicians work on the frontlines of care delivery where they strive to serve a growing range of patients with increasingly complex needs, often...
For more than a decade, interactive and intensive improvement meetings — also known as kaizen events — have created a forum to refine and improve the quality,...
Why waste elimination is essential to improving health care Waste elimination is essential to the Virginia Mason Production System (VMPS) and lean methodology. The...
Virginia Mason staff members share their experiences implementing the Sepsis Power Hour protocol Sepsis is a factor in one out of every two to three hospital deaths...
Proper flow influences predictable and reliable processes The experience of flow can be found in nature. A river, for example, has movement, a certain pace to it, a...
When patients need a passport In Capturing the Patient Voice – Part 1, we explored how to facilitate greater patient engagement in a health care setting. We also...
“Takt” is a German word that means “beat” or “pace.” My foundational understanding of pace takes me back to my early days of studying piano and using the mechanical...
Virginia Mason has worked with the Dr. Robert Bree Collaborative to provide greater value for patients through the use of evidence-based care bundles, which map out...
Healthcare Improvement Insights
Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.
Mistake-Proofing Primary Care
Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...
Mistake-Proofing Primary Care
Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...
Why a Midwest Health System Went to Virginia ...
“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...
Why a Midwest Health System Went to Virginia Mason Institute for Help
“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...
Managing Phone Calls in Primary Care
Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...
Managing Phone Calls in Primary Care
Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...