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In 2002, at the start of a journey to provide the perfect patient experience, Virginia Mason created the Virginia Mason Production System® (VMPS), a lean management...
Applying Lean to healthcare The concept of Lean management is often misunderstood when it’s applied to healthcare. For example, some see Lean as a euphemism for...
Communication forms the bedrock of any organization’s culture. In a culture dedicated to improvement, thoughtful communication is of the utmost importance. How an...
Race, income and other social factors have a profound effect on patient health. A growing wave of research and public awareness is moving healthcare organizations...
The Virginia Mason Health System earned a reputation for quality and safety thanks to our management method, the Virginia Mason Production System® (VMPS®), which...
“Our board said that if we cannot ensure safety of our patients we shouldn’t be in business.” – Cathie Furman, RN The course of history for Virginia Mason was...
“At Virginia Mason, our definition of innovation is directed creativity implemented”– Amy Tufano Over the course of a transformation journey, drivers of change...
“The idea is: let’s fix it in the moment.” World-Class Management, a foundational management system and pillar of the Virginia Mason Production System® (VMPS) has...
In 2015, Virginia Mason Institute launched a five-year partnership with five National Health Service trusts in the United Kingdom: Surrey and Sussex Healthcare ...
Healthcare Improvement Insights
Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.
Mistake Proofing in Ambulatory, Procedural, and ...
Welcome to our blog miniseries: Transforming Healthcare, featuring some of the biggest takeaways ...
Mistake Proofing in Ambulatory, Procedural, and Inpatient Care
Welcome to our blog miniseries: Transforming Healthcare, featuring some of the biggest takeaways ...
Culture of Care
Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...
Culture of Care
Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...
Bridge to Excellence with Three Rivers Hospital
Join host Brenda McLeod in conversation with Jamie Boyer, German Meza, and Karen Gifford about ...
Bridge to Excellence with Three Rivers Hospital
Join host Brenda McLeod in conversation with Jamie Boyer, German Meza, and Karen Gifford about ...