A large health care organization wanted to transform its patient and provider experience by improving new patient visits, the imaging process and electronic...
“The most common types of Everyday Lean Ideas involve shaving time off a process. And when you think about the cost in health care one of our most valuable...
“The compact serves to ensure alignment with a shared vision.” – Diane Miller At Virginia Mason, the physician compact has been crucial to the organization’s...
“What matters is living by [the physician compact] and sticking to it over time. That’s how the culture is changed.” – Dr. Joyce Lammert Getting at the intrinsic...
“It works. It’s sustainable. It’s continuous.” – Carolyn Corvi Carolyn Corvi spent 34 years in manufacturing commercial aircraft at Boeing, where she served as...
For generations the cultural norm in medicine has been that mistakes were discussed in private circles within the hospital or physician practice — if at all. It is...
Healthcare Improvement Insights
Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.
Mistake Proofing in Ambulatory, Procedural, and ...
Welcome to our blog miniseries: Transforming Healthcare, featuring some of the biggest takeaways ...
Mistake Proofing in Ambulatory, Procedural, and Inpatient Care
Welcome to our blog miniseries: Transforming Healthcare, featuring some of the biggest takeaways ...
Culture of Care
Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...
Culture of Care
Explore how equity-focused improvement, coaching and lived experience can strengthen staff ...
Bridge to Excellence with Three Rivers Hospital
Join host Brenda McLeod in conversation with Jamie Boyer, German Meza, and Karen Gifford about ...
Bridge to Excellence with Three Rivers Hospital
Join host Brenda McLeod in conversation with Jamie Boyer, German Meza, and Karen Gifford about ...