Leadership Development (3)

Change Management | Lean Management | Leadership Development | Patient Safety

Leader Tools to Prevent Medical Errors

What health care leaders can do to reduce the number of medical errors in their organization: It starts with culture. A culture of empowerment enables an organization’s frontline staff — the people with the most timely exposure to potential medical errors — to signal the presence of an error or defect and work together with their teams to resolve it. One of our most important questions for leaders is this: How are you enabling...

Recent Blog Posts

Category

Change Management | Performance Improvement | Lean Management | Leadership Development

How Can My Organization Use Daily Management to Create a Culture That Puts Patients First?

March 18, 2015 | Rhonda Stewart

For leaders who want to make progress in improvements across an organization, the challenge can seem insurmountable. How can you get executives, providers and staff...

Using the Nemawashi Gauge to Guide Improvement in Patient Safety

February 01, 2015 | Celeste Derheimer

A culture in support of safety is inextricably linked to a culture where continuous improvement thrives. Leaders drive values, values drive behaviors, and the...

Lean Management | Strategic Leadership | Leadership Development

Are Your Leaders, Doctors and Board Members Aligned With Your Organization’s Mission?

June 13, 2012 | Virginia Mason Institute

“The compact serves to ensure alignment with a shared vision.” – Diane Miller At Virginia Mason, the physician compact has been crucial to the organization’s...

Leadership Development

Improving Your Organization’s Relationship With Your Physicians

May 30, 2012 | Virginia Mason Institute

“What matters is living by [the physician compact] and sticking to it over time. That’s how the culture is changed.” – Dr. Joyce Lammert Getting at the intrinsic...

Selected Resources

Healthcare Improvement Insights

Explore articles, case studies, and research that help healthcare leaders drive sustainable improvement.

Mistake-Proofing Primary Care

Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...

Mistake-Proofing Primary Care

Start Your Lean Health Care Journey Learn More Problem Virginia Mason recognized that mistakes and ...

Why a Midwest Health System Went to Virginia ...

“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...

Why a Midwest Health System Went to Virginia Mason Institute for Help

“The fact that Virginia Mason is driven by the same purpose we are – serving patients and ...

Managing Phone Calls in Primary Care

Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...

Managing Phone Calls in Primary Care

Problem Responding to patient phone calls at Virginia Mason consumed a great deal of clinic time ...